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On behalf of all of my colleagues, I would like to thank you for making last night an exceptional evening for our District Managers.   The showcase of food and service was outstanding, and thanks to you, everyone was able to relax and enjoy the evening to the full, resulting in many favorable comments.  Of course, this comes as no surprise to me because it is exactly what I have come to expect over the years.…excellence, every time!

Michele Norwood, VP Human Resources
WilcoHess, LLC
Winston-Salem, NC

"In 2000 when Targacept spun out of RJR as a private company with only 23 employees, Gallins was willing to work with us. Ten years later, we are now a public company with 125 employees and they continue to meet our needs. They listen and are very responsive."

Jo A. Peay, Executive Assistant to the CEO and CFO
Targacept, Inc.
Winston-Salem, NC

"The transition was a very smooth process... Our employees feel like the route driver is like a co-worker... Box Board Products, Inc strives to provide the same level of service to our customers as Gallins Foods provides to theirs."

Amanda Crabb, Controller
Box Board Products, INC
Greensboro, NC

"My employees have been quite satisfied with the quality and service... We have established a great relationship with Gallins and I would highly recommend them and their services to anyone."

Joann Easter, HR Manager
Bekaert Textiles USA
Winston-Salem, NC

"The staff at Gallins Foods have been nothing but professional and courteous towards us and our needs at Highland Industries."

Becky Beane, HR
Highland Industries
Kernersville, NC

"... The selection is great and prices are very good. Gallins is the fourth Vending Company we have had in the past twelve years and their service has been the best we have experienced. I honestly wish I could have found out about Gallins five years ago because they save me time; I only have to make one call and I know the problem will be fixed."

Craig Barniville, Maintenance Manager
Cardinal Health
Greensboro, NC

"From even before day one, Gallins Foods has shown compassion for us, not only in a business aspect, but as a relationship between two entities... The customer support we get from Gallins is extraordinary... Gallins Foods has a feeling of ‘Family' while dealing with them."

Scott Stuart, General Manager
Atlantic Aero
Greensboro, NC

"Gallins not only provided excellent food and services for our vending, but also provided excellent catering for our events which included company picnics, cookouts, and holiday dinners.  They did so without compromising customer service and satisfaction, allowing us to count on them."

Kim Bartleson
PGT
Salisbury, NC

"Quality Products, reliable service, and impeccable reputation as a service provider are all synonymous with Gallins Foods. We have been extremely pleased with the outstanding service Gallins Foods has given us over the past 15 years."

Greg Ralston, General Manager
Flow Honda
Winston-Salem, NC

"With Gallins I have found you don't just get a route man and a sales man, you get a team willing to help in every possible way... We are constantly visited by Gallins... Customer service is top notch, it tops the cake with a cherry."

Michelle Jolley
Cessna / Citation Service Center
Greensboro, NC

I placed an order this morning and it was delivered 45 minutes later.  Let me tell you - I am IMPRESSED.  There is no need to look for any other supplier.  Your company actually remembers what customer service is and that is a very rare thing in business today.

Lisa Phillips-Smith
PM Tube
Greensboro, NC

"...Thank you for the new customized front panels on the drink machines at SouthData. They brighten the atmosphere in our break room and present a truly professional appearance ... thank you for the effort on our behalf and for being a quality supplier to our company. It is a pleasure doing business with you."

John Springthorpe III, President
SouthData
Mount Airy, NC

"When we decided to discontinue our cafeteria services and switch to vending only, Gallins Foods transformed our cafeteria into a successful meal vending operation, contributing a great deal of time and energy to guarantee complete satisfaction and a smooth transition.  Gallins has lived up to being a true partner with Lorillard, and I highly recommend their services."

Brad Willard, Manager, Office Services
Lorillard Tobacco Company
Greensboro, NC

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Coffee Pricing Update

September 02, 2010

Coffee Pricing Update We recently received a report from our roaster indicating that increasing demand, combined with lower production from farms in South America, will result in price increases on coffee across the board.  We want to keep consumers informed, so here is a letter we received from our supplier detailing the causes of this increase:

THE FOLLOWING REPORT WAS IN RESPONSE TO A CUSTOMER’S REQUEST FOR A MARKET AND SUPPLY/DEMAND FORECAST OVER THE NEXT 18 MONTHS…

 

There is no debate that Brazil is the prime mover of the worldwide supply/demand equation, but unlike the analysis of an annual crop, the large differences between on-year and off-year harvests mean that a more accurate way to view it would be a two year span.  Brazil is not only the largest producer of coffee, they are the second largest consumer of coffee (19 million bags/year) as well, trailing only the U.S. (22 million).  Brazil has also committed to an aggressive commodity export policy that has seen her coffee shipments rise to, and persist at, 30 million bags/year.  As a result, Brazil needs 98 million bags every two years simply to meet current needs.  The 2009/10 harvest of 43 million bags, coupled with the 2010/11 projection of 55 million bags, if accurate, totals 98 million bags.

By focusing only on the 2010/11 crop projection, the coffee trade universally believed that the record 55 million bags would prove to be an anchor on prices throughout the second half of 2010.  We either forgot, or neglected to focus on the demand side of the equation as well.  Over the last several years, worldwide demand has grown to 131 million bags at the same time that washed Arabica production was declining in the Western Hemisphere.  Chronic low prices during the first half of this decade caused many coffee farmers to uproot their trees and plant annual crops such as corn and sugar, partly as a response to the expected demand for ethanol raw material.  Only Brazil has consistently increased productive capacity, and she has benefited most directly from the consecutive years of low Colombian production.  No one would willingly make the argument that Brazils are a substitute for Colombians, but that is what the export statistics show.

Even if we assume that world consumption will not grow due to the poor economic situation, we have not yet seen proof of any decline either.  There is some anecdotal evidence that disappointing yields from this Brazil harvest may cause the total to fall below 55 million.  Today is First Notice Day for Sep Bolsa (the Brazilian coffee exchange) and there is a $12/bag premium for Sep over Dec, indicating shortage!  The Co-ops oversold the September and their yields are not allowing them to make physical delivery in time.  If the new total for 2010/11 is only 50 million bags as many now believe, the two year equation falls into deficit (93 i/o 98 million) and the following year will of necessity be a smaller crop again.

When you add in the facts that world producer stocks continue to be at all-time lows (ever since USDA began tracking such data 47 years ago), U.S. Green stocks are at a 10 year low (4.4 million bags), certified stocks worldwide of washed Arabica have fallen over 56% in less than two years (from 4.6 million to barely 2 million today), back-to-back crop failures in Colombia (down 20% or more each year), the impending inversion of the futures market, and a 75,000 lot imbalance of price-fixations (producers have fixed/roasters have not), it is small wonder that any sell-off meets aggressive buying.

We see no immediate solution to the above problems.  Yes, the market fire was lit by speculative funds and they have pushed it higher and faster than it could have happened without them.  But they could not have maintained this direction for almost 3 months if the fundamental under-pinning was not present.  As an industry, we have preached the gospel of drinking better coffee, but we clearly do not have enough of it.  Colombia needs to have at least an 11 million bag harvest this year, but that now seems unlikely.  As a result, it is hard to envision any significant, long term relief in either futures prices or differentials.  If Colombia surprises us with an 11 or 12 million bag harvest, we will be among the happiest beneficiaries.  That would portend a noticeable drop in differentials, if not the futures market as well.

A $2.00 market seems inevitable, and I fear higher than that is likely as we move into 2011.  Only a significant rebound in Colombia’s production coupled with good harvests in Mexico and Central America can cause differentials to weaken.  The problem is that heavy rains have been prevalent in these areas and a developing La Nina means there is more to come.  I believe that the high differentials are the companion of the strong market, and neither shows any sign of weakness.  It is a grim forecast, but only a drop in worldwide consumption can significantly alter the supply/demand equation, and no one wants to see that.  The dollar will occasionally rally, chasing out speculators and providing corrections along the way, and you are wise to jump on them as opportunities.  If we have a roaring bull market in equities, or some other investment vehicle, that could siphon off some fund money too. 

For more information, or to discuss options for cost-effective programs that still provide premium coffee and supplies for you and your employees, contact David Prongay, our Coffee Service Manager.